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Cisco Unified Communications Manager Accelerated
(CUCM -CIPT 1&2 v6/7 )
5 days Instructor-Led
Course Overview
Cisco Unified Communications Manager Accelerated is an advanced accelerated class that covers
configuring and administrating a Cisco Unified Communications Manager solution in both single and multi-site environments. This course focuses on Cisco Unified Communications Manager Release, administering and managing services and users. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element (IP to IP Gateway), and configuration of Cisco Unified Communications Manager Express (CUCME) as a Survivable Remote Site Telephony (SRST) site, and mobility features.
This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration to an existing Cisco Unity voice-mail system, and numerous user telephone features. It also includes lab activities in which you will apply a dial plan for a multi-site environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) due to low
bandwidth availability. Labs also cover Cisco Unified Communications Manager Device Mobility, Extension Mobility, and Unified Mobility.
Prerequisites:
Before attending this course, students need to have:
• Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Fundamental knowledge of converged voice and data networks
• Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways
• Recommended pre-requisite training
• CCNA Certification
• QOS 2.2
• CVOICE 5.0
• GWGK v2.0 or CVOICE 6.0
The accelerated nature of this course requires that material be covered expediently. Within the CUCM6 Accelerated training the following materials from CIPT1 and CIPT2 will not be covered, thus the importance of meeting the listed pre-requisites: Installing & Upgrading CUCM, MGCP Gateway IOS Gateway support, Annunciator Essentials, Cisco Unified Presence Policies & Policy Configuration, Cisco Unity Configuration for CUCM Manager Integration, Implementing Call Applications on IOS Gateways. Additionally, there are several sections from the CIPT1 and CIPT2 materials that will be optional and may be covered to a lesser degree based on time available, these are listed in the outline below as optional. Optional topics and labs will be covered on a time-available basis only.Who will benefit from this course?
• Network designers, administrators, engineers, managers and support staff responsible for maintaining and configuring a voice and data network which includes the Cisco Unified Communications Manager solution and/or require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
• Engineers who have one or more years of direct full time hands on experience with this or any previous version of Cisco Call Manager or Unified Communications Manager and voice gateways.
• Employees of a Cisco Channel Reseller Partner to build upon existing skills on Cisco Unified
Communications Manager
Course Outline
Module 1: Introduction to Cisco Unified Communications Manager
• Lesson 1: Understanding Cisco Unified Communications Manager Architecture
• Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
Module 2: Administration of Cisco Unified Communications Manager
• Lesson 1: Understanding Cisco Unified Communications Manager Administration Options
• Lesson 2: Managing Services and Initial Configuration of Cisco Unified Communications Manager
• Lesson 3: Managing User Accounts in Cisco Unified Communications Manager
Labs
• Exploring Cisco Unified Communications Manager Administrator Options
• Configuring Cisco Unified Communications Manager Initial Settings
• Managing User Accounts in Cisco Unified Communications Manager
Module 3: Single-Site On-Net Calling
• Lesson 1: Understanding Endpoints in Cisco Unified Communications Manager.
• Lesson 2: Implementing and Hardening IP Phones
Labs
• Implementing IP Phones
• Hardening IP Phones
Module 4: Single-Site Off-Net Calling
• Lesson 1: Implementing MGCP Gateways in Cisco Unified Communications Manager
• Lesson 2: Configuring Cisco Unified Communications Manager Call-Routing Components
• Lesson 3: Implementing Cisco Unified Communications Manager Digit Manipulation
• Lesson 4: Implementing Calling Privileges in Cisco Unified Communications Manager.
Labs
• Implementing MGCP Gateways
• Configuring Cisco Unified Communications Manager Call Routing Components
• Implementing Digit Manipulation
• Implementing Calling Privileges in Cisco Unified Communications Manager
Module 5: Multisite Deployments
• Lesson 1: Identifying Issues in a Multisite Deployment
• Lesson 2: Identifying Solutions for a Multisite Deployment.
• Lesson 3: Implementing Multisite Connections
• Lesson 4: Implementing a Dial Plan for Multisite Deployments
Labs
• Implementing Basic Multisite Connections
• Implementing Multisite Dial Plans
Module 6: Centralized Call-Processing Redundancy
• Lesson 1 (OPTIONAL): Examining Remote Site Redundancy Options
• Lesson 2: Implementing Call Coverage in Cisco Unified Communications Manager
• Lesson 3: Implementing Call Coverage in Cisco Unified Communications Manager
Labs
• SRST and MGCP Fallback
• Implementing Call Coverage in Cisco Unified Communications Manager
Module 7: Implementation of Media Resources, Features, and Applications
• Lesson 1: Implementing Media Resources
• Lesson 2: Configuring Cisco Unified Communications Manager User Features
• Lesson 3: Configuring Presence-Enabled Speed Dials and Lists.
• Lesson 4: Integrating Cisco Unified Communications Manager with Voice-Mail Systems
• Lesson 5 (OPTIONAL): Implementing Cisco Unified Video Advantage
• Lesson 6: Implementing Cisco Unified SRST and MGCP Fallback
Labs
• Implementing Media Resources
• Configuring Cisco Unified Communications Manager User Features
• Configuring Presence-Enabled Speed Dials
• Integrating Cisco Unified Communications Manager to Voice-Mail Systems
• (OPTIONAL): Enabling Cisco Unified Video Advantage
Module 8: Bandwidth Management and Call Admission Control
• Lesson 1: Implementing Call Admission Control
Lab
• Implementing CAC
Module 9: Features and Applications for Multisite Deployments
• Lesson 1: Implementing Device Mobility
• Lesson 2: Implementing Extension Mobility
• Lesson 3: Implementing Cisco Unified Mobility
Labs
• Enabling the Device Mobility Feature
• Implementing Cisco Unified Communications Manager Extension Mobility
• Implementing Cisco Unified Mobility
Module 10: IP Telephony Security
• Lesson 1: Understanding Cryptographic Fundamentals and PKI.
• Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI
• Lesson 3: Implementing Security in Cisco Unified Communications Manager
Lab
• Implementing Security in Cisco Unified Communications Manager
