CES-200-1I Implementing Citrix EdgeSight 5.0
2 days Instructor-Led

About this Course
This course provides learners with the knowledge and skills necessary to use Citrix EdgeSight 5.0 to monitor their IT environments, including XenApp servers, applications, hardware devices and network performance. Learners will gain hands-on experience configuring EdgeSight monitoring and alerting and will practice proactively identifying potential performance problems, evaluating reported issues, and conducting historical analysis through reporting.

Audience

This course is intended for IT professionals, analysts, consultants, and Citrix Partner Network Members.
Preparatory Recommendations
There are no preparatory recommendations for this course.

Key Skills

Upon the successful completion of this course, learners are able to:
• Plan an EdgeSight implementation
• Install EdgeSight server and agent
• Configure EdgeSight server and agent
• Manage an EdgeSight environment
• Configure monitoring scripts
• Define alerts
• Interpret alert and report data
• Use alert and report data to reactively and proactively respond to issues

Certification Information

This course prepares learners for Exam A13 Implementing Citrix Access Gateway 9.0 Enterprise Edition, the requirement for the CCA for Citrix Access Gateway 9 Enterprise Edition

Topic Outline

Provided is the topic outline for CES-200-1I:

• Introduction to Citrix EdgeSight
o EdgeSight Benefits.
o EdgeSight Features
o EdgeSight Product Line
o EdgeSight Primary Components
o EdgeSight Architecture
o Server Deployment Options

• Installing and Configuring EdgeSight
o EdgeSight Installation Dependencies and Considerations
o EdgeSight Server Installation
o EdgeSight Server Configuration
o Managing Departments
o Managing Devices
o Managing Groups of Devices
o Managing Groups of Users
o Managing Users and Roles
o EdgeSight Agent Installation
o EdgeSight Agent Configuration

• Configuring Alerts.
o Alert Types
o Alert Overhead
o Alert Rules
o Defining Alert Rules
o Alert Actions

• Active Application Monitoring
o Active Application Monitoring Architecture
o Script Creation
o Creating an AAM Script
o Recording Instructions
o Managing and Organizing Scripts
o Test Script Execution

• Using Real-Time Data to Diagnose Issues
o Real-Time Troubleshooters and Monitors
o Real-Time Reports
o Capturing Remote Snapshots and Crash Reports
o Managing the Real-Time Dashboard
o Alert Console
o Alert List
o Use of Information Reported by EdgeSight
   Use Case 1: XenApp Farm Health
   Use Case 2: Application Support
   Use Case 3: Device Issue Resolution
   Use Case 4: Device Health

• Using Historical Data for Analysis and Reporting
o Reports Overview
o Report Access
o Use of Information Reported by EdgeSight
   Use Case 1: Application Support
   Use Case 2: Endpoint Device Health and Capacity Planning
   Use Case 3: XenApp Health and Capacity Planning
   Use Case 4: End-User Experience Monitoring
   Use Case 5: Application Performance and Stability
   Use Case 6: Web Application Performance
   Use Case 7: Branch Office Performance

• Managing the EdgeSight Environment
o Management of Company Settings
o Management of Server Configurations
o Maintaining Server Data
o Messages in the EdgeSight Console
o Troubleshooting EdgeSight