7197: Deploying and Managing the Microsoft Desktop Optimization Pack
Five days; Instructor-Led

Introduction Elements of this syllabus are subject to change. This five-day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer’s environment. Audience The primary audience is IT Professionals focusing on desktop configuration, which could include Network Administrators, SMS Administrators, Field Consultants, Technical Business Consultants, and any other technical worker that is responsible for the types of tasks that can be automated or improved through the MDOP. At Course Completion After completing this course, students will walk away with a deep understanding of the Application Virtualization environment and be able to install, configure, administer, and troubleshoot the components. Students will also be able to install and utilize the MDOP components and understand their position in the desktop management process. Prerequisites Before attending this course, students must have: • Active Directory knowledge and concepts including Group Policy. • Windows Server 2003 knowledge and experience. • Fundamental knowledge of SQL Serve 2005. • Fundamental knowledge of Windows Terminal Services. • Fundamental knowledge of System Management Server 2003. • Fundamental knowledge of Microsoft Operations Manager. • Experience managing Windows desktops in an Enterprise environment. Course Outline Module 1: Optimizing Windows Desktop Management in the Enterprise This module explains key desktop manageability challenges and identifies MDOP applications that can address those challenges. Lessons • Desktop Management in the Enterprise • Overview of the Microsoft Desktop Optimization Pack After completing this module, students will be able to: • Describe desktop management challenges and strategies within the enterprise. • Identify how MDOP can help an organization improve infrastructure optimization goals. Module 2: Controlling Group Policy Objects Using Advanced Group Policy Management This module explains how to use AGPM to manage controlled group policy objects. Lessons • Overview of Advanced Group Policy Management • Configuring Group Policy Using AGPM • Managing Group Policy Using AGPM Lab: Controlling Group Policy Using AGPM • Installing AGPM • Managing Controlled Group Policy Objects After completing this module, students will be able to: • Describe the benefits and features of AGPM. • Configure Group Policy using AGPM. • Manage Group Policy using AGPM. Module 3: Monitoring Desktops Using Microsoft Desktop Error Monitoring This module explains how Desktop Error Monitoring can be configured to provide a centralized collection location of computer events and error messages. Lessons • Overview of Microsoft Desktop Error Monitoring • Installing and Configuring Desktop Error Monitoring Lab: Monitoring Desktops Using Microsoft Desktop Error Monitoring • Configuring a Management Server for Client Monitoring • Importing the Client Monitoring ADM Template into a Group Policy Object • Viewing Reporting Results After completing this module, students will be able to: • Describe the benefits and features of Microsoft Desktop Error Monitoring. • Install and configure Desktop Error Monitoring. Module 4: Managing Software Inventory Using the Asset Inventory Service This module explains how to use the Microsoft Asset Inventory Service to manage software inventory. Lessons • Overview of the Asset Inventory Service • Deploying AIS Clients • Managing Computers Reporting to AIS • Managing Software Inventory Lab: Deploying the AIS Client • Deploying the AIS using Group Policy • Configuring computer group membership • Asset Inventory scenarios After completing this module, students will be able to: • Describe the benefits and features of the Microsoft Asset Inventory Service. • Deploy AIS clients. • Manage computers reporting to AIS. • Manage software inventory using AIS. Module 5: Repairing and Diagnosing Computer Systems Using the Diagnostics and Recovery Toolset This module explains how to use the Diagnostics and Recover Toolset to recover computer systems. Lessons • Overview of the Diagnostics and Recovery Toolset • Recovering Computer Systems with ERD Commander • Overview of the Administrative Tools Category • Overview of the Networking Tools Category • Overview of the Systems Tools Category • Differences Between DaRT 5 and DaRT 6 Lab: Repairing Computer Systems Using DART • Creating the ERD Boot Disk • Experimenting with the ERD Recovery Tools After completing this module, students will be able to: • Describe the benefits and features of the Diagnostics and Recovery Toolset. • Recover computer system suing ERD commander. • Describe the Administrative Tools Category. • Describe the Networking Tools Category. • Describe the Systems Tools Category. • Differences between DaRT 5 and DaRT 6. Module 6: Introduction to the Microsoft Application Virtualization Management System This module explains application virtualization concepts and how the components of Microsoft Application Virtualization Management system address the various phases of the Application Management Lifecycle. Lessons • Application Management Lifecycle • Benefits of Application Virtualization • Microsoft Application Virtualization Management Overview Lab: Exploring System Center Application Virtualization • Examining the client environment prior to running a virtualized application • Running a virtualized application on a client • Examining differences between virtualized and non-virtualized applications on a client After completing this module, students will be able to: • Describe the Application Management Lifecycle. • Describe the benefits of Application Virtualization. • Describe the components of Microsoft Application Virtualization Management environment. Module 7: Application Virtualization Management Architecture This module explains the general architecture of Application Virtualization Management. Lessons • Elements of Application Virtualization • Interaction of the Application Virtualization Management Components • Publishing an Application Lab: Using the MSCAV Streaming Server • Install a MSCAV Streaming Server • Copy a Package Into the Streaming Server • Configure a Client System to Connect to the Streaming Server • Install and Run the Application from the Streaming Server After completing this module, students will be able to: • Describe the primary elements of application virtualization. • Describe how the Application Virtualization Management components work together to provide application virtualization. • Describe how to publish an application. Module 8: Planning and Deploying the Application Virtualization Management System This module explains how to plan the supporting infrastructure and determine the appropriate deployment scenario and installation for an Application Virtualization Management System. Lessons • Planning the Supporting Infrastructure • Deployment Scenarios for the Application Virtualization Management System • Deployment Scenarios for Branch Offices • Overview of the Server Installation Process Lab: Installing the Application Virtualization Management Server • Installing the Application Virtualization Management Server • Preparing the Content Directory for Application Streaming After completing this module, students will be able to: • Describe considerations related to the supporting infrastructure when implementing the Application Virtualization Management System. • Describe various deployment scenarios that support the Application Virtualization Management System. • Describe deployment scenarios for Branch Offices. • Install the server components required for the Application Virtualization Management System. Module 9: Planning and Installing the Application Virtualization Client This module explains how to plan for the deployment of the Application Virtualization Client and then install and perform client configuration tasks. Lessons • Planning the Application Virtualization Client Deployment • Installing and configuring the Application Virtualization Client • Managing Client Configuration Features Lab : Deploying the Application Virtualization Client • Installing the Application Virtualization Client • Testing the client install • Configuring the Root Node options Lab : Managing Client Configuration Features • Modifying Desktop Configuration Server Options • Creating a New Application Using the Desktop Client • Configuring Offline Mode for Disconnected Operation After completing this module, students will be able to: • Plan for the deployment and installation of the Application Virtualization Client. • Install and configure the Application Virtualization Client. • Manage client configuration features. Module 10: Administering the Application Virtualization Management Server This module explains how to use the Application Virtualization Management Console to publish applications into the application virtualization environment and configure active upgrades. Lessons • Overview of the Application Virtualization Management Console • Publishing Applications into the Application Virtualization Environment • Configuring Active Upgrades Lab : Publishing Applications into the Application Virtualization Environment • Configuring a default content path • Publishing an Application • Verifying Application Virtualization Functionality Lab : Configuring Active Upgrades for Published Applications • Creating the Office Application Group • Publishing the original version of Microsoft Office 2003 • Testing the published application • Publish an updated version of Office 2003 for an active upgrade After completing this module, students will be able to: • Describe the options available within the Application Virtualization Management Console. • Publish applications into the application virtualization environment. • Configure Active Upgrades for published applications. Module 11: Advanced Application Virtualization Administration Tasks This module explains how to create new provider policies to apply specific settings such as license enforcement to specific users. Lessons • Configuring Provider Policies • Enforcing License Compliance • Managing Server Groups and Server Objects Lab: Implementing License Enforcement • Creating the Licensing Group • Creating the new Policy Provider • Testing the license enforcement • Configure Group Options After completing this module, students will be able to: • Configure Provider Policies. • Configure and enforce license compliance. • Manage server groups and server objects. Module 12: Planning and Deploying the Application Virtualization Sequencer This module explains how to perform various sequence scenarios using the Application Virtualization Sequencer. Lessons • Introduction to the Application Virtualization Sequencer • Planning the Sequencer Environment • Installing and Configuring the Application Virtualization Sequencer • Sequencing Applications for Virtualization Lab : Installing the Application Virtualization Sequencer • Configuring a Partition to be the Q drive • Installing the Application Virtualization Sequencer Lab : Sequencing Applications for Virtualization • Sequencing an application • Sequencing multiple versions of the same application • Sequencing an application with pre-configured options After completing this module, students will be able to: • Describe the Application Virtualization Sequencer process. • Plan the Sequencer environment. • Install and configure the Application Virtualization Sequencer. • Sequence applications for virtualization. Module 13: Advanced Sequencing This module explains how to perform advanced sequence scenarios. Lessons • Upgrading Existing Packages • Advanced Package Options • Installing a Hard-Coded Application into a Virtual Environment • Sequencing a Web-based Application • Sequencing a Stand Alone Package with the MSI utility Lab: Advanced Sequencing • Performing a Package Upgrade • Sequencing Hard-Coded Applications • Sequencing a Web-Based application After completing this module, students will be able to: • Upgrade existing sequencer packages. • Perform package branching. • Install a hard-coded application into a virtual environment. • Sequence a Web-based application. • Sequence an application using the MSI utility.