|
Microsoft Office Communications Server 2007 Boot Camp
Five DayInstructor-led
Day 1: Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007
Introduction
This one-day instructor-led course teaches students the instant messaging functionalities that are available in Microsoft Office Communications Server 2007. The course introduces the Office Communications Server 2007 architecture in the Standard and Enterprise Editions, and the considerations involved in implementing them. The course focuses on the instant messaging features and the role of server components in both standard and enterprise instant messaging solutions.
This course is intended for current real-time communications IT Professional and infrastructure specialists that want to learn how to implement Microsoft Office Communications Server 2007.
Prerequisites
Before attending this course, students must have:
Familiarity with Active Directory knowledge and concepts.
Familiarity with Exchange Server Messaging knowledge and concepts.
Familiarity with SharePoint knowledge and concepts.
Fundamental knowledge of using Microsoft Office 2007 or Microsoft Office 2003.
Fundamental Windows Server 2003 knowledge and experience.
Fundamental Networking knowledge and experience.Course Outline
Module 1: Implementing and Deploying an Instant Messaging Solution by Using Office Communications Server 2007 Standard Edition
Office Communications Server 2007 Standard Edition supports an instant messaging solution that provides the users in your organization with one-to-one instant messaging, group instant messaging, and file transfer. This module describes how to deploy an Instant Messaging solution with Office Communications Server 2007 Standard Edition. The module also introduces the Active Directory design and network requirements, and security requirements that you should consider when planning your deployment. Finally, the module describes how to share Server 2007 Address Book Server, which can be accomplished by using internal sources such as Active Directory distribution lists, or by using external sources such as public instant messaging user accounts.
Lessons
Overview of an IM Solution by Using Office Communications Server 2007 Standard Edition
What Is One-to-One IM?
What Is Group IM?
File Transfers in an IM Solution
What Is SIP?
Implementing IM by Using Office Communications Server 2007 Standard Edition
What Is a Server Running Office Communications Server 2007 Standard Edition for IM?
What Is User Authentication?
What Is Presence Information?
How a Server Running Office Communications Server 2007 Standard Edition Routes Messages
How a Server Running Office Communications Server 2007 Standard Edition Filters Messages
Planning Considerations When Implementing a Server Running Office Communications Server 2007 Standard Edition
Configuring the Office Communications Server 2007 Address Book
What Is the Address Book Service?
What Are the Sources for the Address Book Service?
Administration for the Address Book Service
Demonstration: Configuring the Office Communications Server 2007 Address Book Service
Overview of Application Servers for an IM Solution in Office Communications Server 2007 Standard Edition
What Is the Role of Active Directory in IM?
What Is the Role of Exchange Server 2007 in IM?
Designing and Configuring Active Directory and Network Infrastructure for Office Communications Server 2007
Active Directory Design
Network Infrastructure Considerations
Global Catalog Server Considerations
DNS Configuration Process for Office Communications Server 2007 Standard Edition
Demonstration: Configuring Active Directory and DNS for Office Communications Server 2007
Designing a Secure IM Solution
Group Policy Settings for an IM Solution
Encryption Settings for an IM Solution
Considerations for Using Digital Certificates in an IM Solution
Firewall Policies for an IM Solution
Demonstration: Configuring Security for an IM Solution
Lab: Implementing and Deploying an IM Solution by Using Office Communications Server 2007
Exercise 1: Preparing Active Directory for Office Communications Server 2007
Exercise 2: Installing Office Communications Server 2007 Standard Edition
Exercise 3: Securing an IM Solution
After completing this module, students will be able to:
Describe the IM functionality that is available in Office Communications Server 2007 Standard Edition.
Implement an Office Communications Server 2007 Standard Edition server for an IM solution.
Configure an Office Communications Server 2007 Address Book.
Describe the role of application servers in an IM solution for Office Communications Server 2007 Standard Edition.
Identify the Active Directory design and networking considerations for implementing an IM solution.
Identify the security considerations for implementing an IM solution.
Module 2: Using Instant Messaging and Presence Information
Office Communications Server 2007 supports three clients: Office Communicator 2007, Microsoft Web Communicator 2007, and Microsoft Mobile Communicator 2007. Office Communications Server 2007 also supports Microsoft Communicator Automation application programming interface (API). These APIs integrate presence and collaboration features in applications and provide enhanced collaboration capabilities to users. This module introduces the client applications and describes how to add new contacts, send instant messages, or find contact information. This module also describes how an Office Communications Server 2007 instant messaging solution enables users to assign presence levels to their contacts, to filter presence information, to find contacts across various application platforms and use this information to communicate and schedule meetings with their contacts.
Lessons
Introduction to the Office Communicator Client Applications
Office Communicator 2007
Office Communicator Web Access 2007
Office Communicator Mobile 2007
Sending an Instant Message
What Is Contact Information?
Demonstration: Adding and Searching for Contact Information and Sending an Instant Message
Configuring Presence Information and Levels
What Is Presence Information?
What Are Presence Levels?
Demonstration: Configuring Presence Information and Levels
Multimedia: Determining Presence Information Across Application Platforms
Demonstration: Scheduling a Meeting by Using Presence Information in Office Outlook 2007
Lab: Using IM and Presence Information
Exercise 1: Deploying IM Clients
Exercise 2: Configuring the Environment for IM
Exercise 3: Exchanging Instant Messages
Exercise 4: Configuring Presence Information
After completing this module, students will be able to:
Identify the features of various Microsoft Office Communicator 2007 client applications.
Send an instant message to a new contact.
Configure presence information and levels.
Module 3: Implementing and Deploying an Instant Messaging Solution by Using Office Communications Server 2007 Enterprise Edition
The Enterprise Edition of Office Communications Server 2007 provides a scalable instant messaging solution for real-time communication among users. By using Office Communications Server 2007 Enterprise Edition users can securely access internal servers by using remote user access, connect to external users in a federated external network, and communicate with their instant messaging contacts by using various public instant messaging services and clients. This module introduces students to the steps in implementing an Instant Messaging solution by using Office Communications Server 2007 Enterprise Edition.
Lessons
Overview of an IM Solution for Office Communications Server 2007 Enterprise Edition
Configuration Options for Office Communications Server 2007 Enterprise Edition
Remote User Access
What Is PIC?
What Is Federation?
Implementing Enterprise Server Roles
Multimedia: The Enterprise IM Solution Server Roles
Front End Server Options in an IM Solution for Office Communications Server 2007 Enterprise Edition
Access Edge Server Options in an IM Solution for Office Communications Server 2007 Enterprise Edition
Demonstration: Implementing Enterprise Server Roles
Configuring Application Servers Used in an IM Solution for Enterprise Edition
Roles of Active Directory Domain Controllers
SQL Server 2005
Exchange Server 2007
Microsoft Certificate Services
HTTP Server and Reverse Proxy Server
Consolidating IM Clients
Public IM Clients
Demonstration: Configuring PIC
Establishing Federation Between Enterprises
Access Edge Servers in Federation
Certificates in Federation
Demonstration: Issuing and Assigning Certificates
Demonstration: Validating the Certificates
DNS Resolution in Federation
Demonstration: Preparing to Establish Federation Between Enterprises
Lab 1: Implementing an Enterprise IM Solution in Tailspin Toys
Exercise 1: Configuring Internal IM
Exercise 2: Configuring Internal DNS Records
Exercise 3: Testing Internal IM
Exercise 4: Configuring the Access Edge Server
Exercise 5: Downloading and Validating Certificates
Exercise 6: Configuring DNS to Support Federation
Exercise 7: Configuring Federation
Exercise 8: Testing Federation
Lab 2: Implementing an Enterprise IM Solution in Wingtip Toys
Exercise 1: Configuring Internal IM
Exercise 2: Configuring Internal DNS Records
Exercise 3: Testing Internal IM
Exercise 4: Configuring the Access Edge Server
Exercise 5: Downloading and Validating Certificates
Exercise 6: Configuring DNS to Support Federation
Exercise 7: Configuring Federation
Exercise 8: Testing Federation
After completing this module, students will be able to:
Describe the IM features that are available in Office Communications Server 2007 Enterprise Edition.
Describe the role of a server running Office Communications Server 2007 Enterprise Edition in an IM solution.
Configure application servers in an enterprise IM solution.
Consolidate IM clients by implementing Public IM Connectivity (PIC).
Establish federation between enterprises in an enterprise IM solution.Day 2 & 3: Implementing and Maintaining Audio/Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007
Introduction
This two-day instructor-led course provides students with the knowledge and skills to plan, deploy, and manage audio/visual and Web conferencing by using Microsoft Office Communications Server 2007.
Audience
This course is intended for IT Professional infrastructure specialists. This includes real-time communications Technology Specialists and Professional real-time communications Engineers. In addition, IT Professionals in any job role that interacts with Microsoft Office Communications Server 2007, SharePoint Server, and Exchange Server will benefit from the course.
PrerequisitesBefore attending this course, students must have:
Familiarity with Active Directory knowledge and concepts.
Familiarity with Exchange Server Messaging knowledge and concepts.
Familiarity with SharePoint knowledge and concepts.
Fundamental knowledge of using Microsoft Office 2007 or Microsoft Office 2003.
Fundamental Windows Server 2003 knowledge and experience.
Fundamental Networking knowledge and experience.
In addition, it is recommended, but not required, that students have completed:
Course 5177A: Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007.
Course OutlineModule 1: Determining the Implementation Requirements for On-Premise Conferencing
The way people work has changed in the last few decades as technology has enabled greater mobility. While this mobility can offer tremendous benefits to both employees and the organizations for which they work, it does present some challenges. The need to communicate effectively with work colleagues does not diminish with distance. If two or more employees need to meet in order to progress a project, collaborate on documents, or simply share ideas, Microsoft Office Communications Server 2007 can enable them to do so by providing support for on-premise conferencing. On-premise conferencing provides a number of benefits over hosted conferencing solutions.
In order to implement Microsoft Office Communications Server 2007, you must make some changes to Active Directory, and deploy additional application servers, such as Internet Information Server, SQL Server 2005, and Exchange Server 2007.
Lessons
Comparing On-Premise Conferencing Solutions with Hosted Conferencing Solutions
Considerations for Choosing a Hosted Conferencing Solution
Considerations for Choosing an On-Premise Conferencing Solution
What is Web Conferencing?
What is Audio/Video Conferencing?
Preparing to Implement Office Communications Server 2007
Network Infrastructure Requirements
Active Directory Requirements
DNS Requirements
Security Requirements
Demonstration: Preparing Active Directory for Office Communications Server 2007
Overview of Application Servers Used in an On-Premise Conferencing Solution
Active Directory
SQL Server 2005
Exchange Server 2007
Internet Information Server 6.0
Implementing a Secure On-Premise Conferencing Solution
Group Policy Settings
Securing On-Premise Conferencing Connections
Implementing Certificate Authorities
Demonstration: Configuring Server Security by Using Certificates
Firewall Policies
Archiving and Compliance
Lab: Preparing Active Directory to Support an On-Premise Conferencing Solution
Exercise 1: Preparing the Active Directory Schema
Exercise 2: Preparing the Active Directory Forest
Exercise 3: Preparing the Active Directory Domain
Exercise 4: Delegating Setup and Administrative Permissions
After completing this module, students will be able to:
Describe the advantages of on-premise conferencing solutions compared to hosted conferencing solutions.
Prepare your network to support an on-premise conferencing solution.
Describe the role of application servers in an on-premise conferencing solution.
Secure an on-premise conferencing solution by configuring the network.
Module 2: Implementing an On-Premise Conferencing Solution by Using Office Communications Server 2007 Standard Edition
This module explains how to implement an on-premise conferencing solution by using Microsoft Office Communications Server 2007 Standard Edition. The module also explains how to configure the Microsoft Office Communications Server 2007 Address Book. The module provides an overview of the conferencing components provided by Microsoft Office Communications Server 2007 Standard Edition.
Lessons
Implementing Office Communications Server 2007 Standard Edition Servers
What Is an Office Communications Server 2007 Standard Edition Server?
How an Office Communications Server 2007 Standard Edition Routes Conference Data
How an Office Communications Server 2007 Standard Edition Server Initiates Conferences
How an Office Communications Server 2007 Standard Edition Server Manages Media
Demonstration: Implementing an Office Communications Server 2007 Standard Edition Server
Configuring the Office Communications Server 2007 Address Book
What Is the Address Book Service?
Address Book Sources
Address Book Server Administration Settings
Demonstration: Configuring the Office Communications Server 2007 Address Book
Overview of On-Premise Conferencing Components
Multimedia: What are the On-Premise Conferencing Components?
What is Focus?
Conferencing Server Functions
What is the Conferencing Server Factory?
Lab: Implementing an On-Premise Conferencing Solution
Exercise 1: Implementing a Standard Edition Server
Exercise 2: Configuring Server Security by Using Certificates
Exercise 3: Verifying Server Functionality
Exercise 4: Configuring the Address Book Server
After completing this module, students will be able to:
Implement an on-premise conferencing solution by using Office Communications Server 2007 Standard Edition.
Configure the functions of the Office Communications Server 2007 Address Book.
Describe the interoperability of on-premise conferencing components on an Office Communications Server 2007 Standard Edition server.
Module 3: Implementing an On-Premise Conferencing Solution by Using Office Communications Server 2007 Enterprise Edition
The Enterprise Edition of Office Communications Server is better suited to larger organizations as it offers support for more users, and flexible server configuration options. For example, you can install all the Office Communications Server services on a single server, or group of servers; alternatively, you can deploy conferencing components to separate server computers in load-balanced pools. Enterprise Edition provides the capability to more easily scale to support more users as your needs change. In addition, because you must install the SQL Server component on a separate physical computer, you can provide resilience at the back-end by clustering this SQL Server.
Lessons
Overview of an Enterprise On-Premise Conferencing Solution
How Office Communication Server 2007 Supports Remote Connectivity
What is Federation?
Requirements for High Availability
Implementing Enterprise Servers Roles
Multimedia: The Role of Enterprise Servers
What is a Front End Server?
What are Conferencing Pool Servers?
What is a Director?
What are Perimeter Servers?
Demonstration: Implementing an Access Edge Server
Establishing Federation Between Enterprises
Multimedia: Establishing Federation Between Enterprises
Process of Configuring Edge Servers to Support Federation
Process of Configuring the HTTP Reverse Proxy Server
Process of Configuring DNS to Support Federation
Process of Implementing Certificates to Support Federation
Configuring Use-Related Settings
Demonstration: Establishing Federation
Lab: Implementing an On-Premise Conferencing Solution by using Office Communications Server 2007 Enterprise Edition
Exercise 1: Configure Internal DNS Records
Exercise 2: Configuring Edge Servers
Exercise 3: Downloading and Validating Certificates
Exercise 4: Configuring DNS to Support Federation
Exercise 5: Configuring Federation
After completing this module, students will be able to:
Describe the features of an on-premise conferencing solution that is based on Office Communications Server 2007 Enterprise Edition.
Implement enterprise servers in an enterprise on-premise conferencing solution and implement an Access Edge server.
Establish federation between enterprises in an enterprise on-premise conferencing solution.
Module 4: Deploying and Configuring Participant Clients for On-Premise Conferencing
To participate in an on-premise conference, you must typically install some software onto your users workstation computers. Microsoft provides three client programs for use with Office Communication Server 2007: Office Communicator 2007, Office Live Meeting 2007, and Office Live Meeting Add-In for Office Outlook 2007.
Lessons
Overview of On-Premise Conferencing Clients
Features of Office Communicator 2007
Features of Office Live Meeting 2007
Features of Office Live Meeting Add-In for Outlook
Deploying an On-Premise Conferencing Client
Deployment Methods
Deployment Considerations
Demonstration: Deploying Office Communicator 2007
Configuring User-Related Settings for an On-Premise Conference
Process of Enabling and Configuring Users
Demonstration: Configuring Users
What are the On-Premise Conferencing Roles?
What are the Conference Entry Control Methods?
Lab: Configuring On-Premise Conferencing
Exercise 1: Deploying Conferencing Clients
Exercise 2: Configuring User Accounts
After completing this module, students will be able to:
Identify the features of the on-premise conferencing clients.
Deploy clients in an on-premise conferencing solution.
Configure user accounts to support conferencing.
Module 5: Working with On-Premise Web and Audio/Video Conferencing
Office Communications Server 2007 supports the creation of both scheduled and unscheduled web-conferences by using Microsoft Office Live Meeting Add-In for Office Outlook 2007. Users participating in an on-premise web-conference can collaborate and share their data by using Microsoft Office Communications Server 2007. You can use Group Policies to control how users share their data and to specify additional settings for an on-premise conference.
Office Communications Server 2007 also supports audio/video conferencing. Users can create audio/video conferences by using a variety of hardware components, including Microsoft Office Roundtable.
Lessons
Scheduling and Collaborating by Using an On-Premise Web Conference
Multimedia: Scheduling an On Premise Web Conference
Demonstration: Creating an Unscheduled Web Conference by Using Office Communicator 2007
Demonstration: Creating an Unscheduled Web Conference by Using Office Live Meeting and Office Outlook 2007
What is Data Collaboration?
Multimedia: Collaborating By Using an On-Premise Web Conference
Overview of On-Premise Audio/Video Conferencing
Multimedia: Audio/Video Capabilities Provided by Microsoft Office Live Meeting
Components Required to Support an Audio/Video Conference
Multimedia: Interoperability of Audio/Video Conferencing Components
Overview of Microsoft Office Live Meeting Audio/Video Capabilities
Audio and Video Hardware Components
Multimedia: Configuring Audio and Video Settings
Multimedia: Creating an Unscheduled Audio/Video Conference
Using Group Policies to Configure an On-Premise Conference
Configuring User and Meeting-Related Conference Settings
Demonstration: Configuring Conference-Related Group Policy Settings
Lab: Establishing a Web Conference
Exercise 1: Scheduling a Web Conference
Exercise 2: Establish an Unscheduled Web Conference
Exercise 3: Using Group Policies to Configure User and Meeting Policies
After completing this module, students will be able to:
Schedule and collaborate with participants in an on-premise Web conference.
Identify the required components to support an on-premise audio/video conferencing solution.
Configure and create an unscheduled Web and audio/video conference.
Identify the group policies that can be set for an on-premise conferenceDay 4 & 5: Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007
IntroductionThis two-day instructor-led course teaches students how to implement and maintain an Office Communications Server 2007 telephony solution. The course covers the topologies supported by Office Communications Server 2007 for deploying a telephony solution for an organization. Further, the course introduces the various call-flow scenarios in an enterprise and explains the call flow among the various Office Communications Server 2007 components in each scenario.
Course OutlineModule 1: Implementing and Maintaining Telephony by Using Office Communications Server 2007
Office Communications Server 2007 supports both PBX telecommunications and SIP telecommunications. To capitalize on the SIP telecommunications functionalities, enterprises can integrate Office Communications Server 2007 into their telephony solution. This module describes the basic components of an enterprise telephony solution, such as PSTN, PBX,SIP-PSTN gateways, and endpoints, and security considerations for implementing a secure telephony solution. The module describes the Active Directory design considerations and networking considerations for deploying Office Communications Server 2007. The module also identifies the installation considerations for distributing the Office Communicator 2007 client to enterprise users. Finally, this module introduces the administrative tools that Office Communications Server 2007 provides to manage and monitor the enterprise telephony solution
Lessons
Introduction to the Components of a Telephony Solution
Overview of the Integration of Office Communications Server Telephony
Determining the Architecture For the Office Communications Server Telephony Deployment
Designing a Network for Office Communications Server 2007
Implementing a Secure Telephony Solution
Overview of Client Installation Considerations
Managing and Monitoring an Enterprise Telephony Solution by Using Administration Tools
Lab 1: Implementing and Administering a Secure Telephony Solution
Exercise 1: Designing Active Directory for Office Communications Server 2007
Exercise 2: Securing a Telephony Solution
Exercise 3: Choosing a Telephony Client Deployment Method
Exercise 4: Deploying and Using Administration Tools
After completing this module, students will be able to:
Describe the features of the basic components used in a telephony solution.
Describe the integration of Office Communications Server 2007 in a telephony solution
Design a network for Office Communications Server 2007 by applying an Active Directory design and networking considerations for implementing an enterprise telephony solution.
Implement a secure enterprise telephony solution.
Choose a client installation method by applying the client installation considerations for implementing an enterprise telephony solution.
Manage and monitor an enterprise telephony solution.
Module 2: Planning and Deploying Office Communications Server 2007 in a PBX Telephony Environment
Enterprise users can access the telephony solution by using any of the Office Communications Server 2007 clients, such as Office Communicator 2007, Microsoft Office Mobile Communicator 2007, Microsoft Office Web Communicator, Microsoft SIP endpoints, and third-party SIP endpoints. This module describes the deployment of a telephony solution for an enterprise based on SIP-to-PBX interoperability, SIP-to-IP-PBX interoperability, Office Communications Server 2007 integration with the IP-PSTN gateway, or remote office integration.
Lessons
Configuring Deployment Topologies
Overview of Enterprise Telephony Clients Deployment and Configuration
Lab 2: Implementing Office Communications Server in a PBX Telephony Environment
Exercise 1: Creating a Deployment Topology
Exercise 2: Deploying and Configuring Enterprise Telephony Clients
After completing this module, students will be able to:
Configure the common deployment topologies supported by the telephony solution of an enterprise.
Deploy and configure enterprise telephony clients.
Module 3: Planning and Deploying Office Communications Server 2007 Enterprise Telephony Solutions
In the Office Communications Server 2007 enterprise telephony solution, telephony users can communicate with internal telephony users and remote office telephony users. This module describes the call features in an enterprise telephony solution, such as call routing. The module introduces the enterprise telephony solution components of Office Communications Server 2007, such as the Office Communicator clients, gateways, Mediation Server, Front End Server, Access Edge Server, Director, Media Relay and multipoint control unit (MCU), interactive applications, and SIP clients.
Lessons
Overview of an Enterprise Telephony Solution
Overview of Routing in an Enterprise Telephony Solution
Configuring the Enterprise Telephony Solution Components
Connecting to a Remote Office
Lab 3: Implementing an Office Communications Server 2007 Enterprise Telephony Solution
Exercise 1: Configuring Enterprise Telephony Solution Components
Exercise 2: Configuring Enterprise Telephony Routing Components
Exercise 3: Configuring Remote Office Connectivity
After completing this module, students will be able to:
Describe the functions supported by an Office Communications Server 2007 enterprise telephony solution.
Describe the components for routing in an Office Communications Server 2007 enterprise telephony solution.
Configure the components in an Office Communications Server 2007 enterprise telephony solution.
Module 4: Monitoring and Maintaining Office Communications Server 2007
Office Communications Server 2007 supports both inbound and outbound calls between internal telephony users and external PSTN users, and between internal PBX users and internal Office Communicator telephony users. Understanding the protocols used and the call flow can assist in troubleshooting and improving routing within the telephony solution. This module describes the protocols used, and the call flow between internal telephony users in an Office Communications Server 2007 enterprise telephony solution. In addition this module describes the tools available for monitoring the call flow.
Lessons
Backing Up and Restoring Office Communications Server 2007
Monitoring Office Communications Server 2007
Configuring the Archiving and CDR Service
Overview of Protocol Monitoring in a Telephony Solution
Monitoring Call Flow in an Office Communications Server 2007 Telephony Environment
Lab 4: Capturing Office Communications Server 2007 Call Flow
Exercise 1: Backing Up and Restoring Office Communications Server 2007
Exercise 2: Monitoring Office Communications Server
Exercise 3: Working with the Call Flow Monitoring Tools
Exercise 4: Capturing Office Communications Server 2007 Protocols
After completing this module, students will be able to:
Identify the protocol capturing tools you can use in a telephony solution.
Monitor call flow in an Office Communications Server 2007 telephony environment
